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Account Management

This section covers all aspects of managing your eCommerce account. From pausing or deleting your store to canceling subscriptions and resetting passwords, you'll find comprehensive guidance on account-related tasks.

What's in this section​

Managing Your eCommerce Account​

Properly managing your eCommerce account is important for security and ensuring you're on the right plan for your business needs. Here's a guide to key account management tasks:

1. Account Security​

Maintain the security of your account:

  • Use strong, unique passwords
  • Update your password regularly
  • Enable secure login options if available
  • Be cautious with account access and shared credentials

Learn more about password management.

2. Subscription Management​

Stay on top of your subscription details:

  • Review your current plan and billing cycle
  • Understand what features are included in your plan
  • Evaluate whether your current plan meets your business needs
  • Know how to upgrade or downgrade your plan as needed

If you need to cancel your subscription, learn the steps to cancel.

3. Store Status Management​

Control the operational status of your store:

  • Know how to temporarily pause your store when needed
  • Understand the implications of store deletion
  • Learn about alternatives to deletion (such as maintenance mode)

Learn more about pausing or deleting your store.

Best Practices for Account Management​

  • Regular review: Periodically review your subscription plan to ensure it still meets your needs
  • Admin access control: Limit the number of people who have admin access to your account
  • Backup contact information: Keep your contact information up to date for account recovery
  • Documentation: Maintain records of your account details and subscription information
  • Security awareness: Stay vigilant about potential security threats and take appropriate measures

By following these best practices and properly managing your eCommerce account, you'll ensure secure access, appropriate subscription levels, and control over your store's operational status.