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Shipping

This section covers everything you need to know about setting up and managing shipping for your eCommerce store. From creating shipping rules and configuring shipping methods to setting up local pickup and integrating with courier services, you'll find comprehensive guidance on how to deliver products to your customers effectively.

What's in this section​

Setting Up Your Shipping Strategy​

Developing an effective shipping strategy is crucial for your eCommerce business. Here's a recommended approach:

1. Define Shipping Rules​

Start by creating shipping rules that define:

  • Which countries or regions you ship to
  • Shipping rates for different destinations
  • Weight or price-based shipping calculations

Learn more about creating shipping rules.

2. Configure Shipping Methods​

Set up the shipping methods you want to offer:

  • Standard shipping
  • Express shipping
  • Free shipping (with minimum order value if desired)
  • Local pickup option

Learn more about shipping methods.

3. Set Up Local Pickup (if applicable)​

If you offer local pickup, configure this option:

  • Define pickup location(s)
  • Set operating hours for pickup
  • Create clear pickup instructions for customers

Learn more about local pickup.

4. Integrate with Shipping Providers​

Connect with shipping carriers to streamline your fulfillment process:

  • The Courier Guy for South African shipping
  • MyParcel for European shipping
  • Other regional carriers as needed

Learn more about The Courier Guy and MyParcel integrations.

5. Test Your Shipping Configuration​

Before launching, thoroughly test your shipping setup:

  • Verify shipping calculations for different destinations
  • Test weight and price-based rules
  • Ensure shipping options appear correctly at checkout

By implementing a well-planned shipping strategy, you'll provide transparent and reliable delivery options to your customers, which can significantly improve conversion rates and customer satisfaction.

Best Practices for eCommerce Shipping​

  • Offer multiple shipping options: Provide customers with choices that fit their needs and budget
  • Be transparent about shipping costs: Display shipping rates early in the shopping process
  • Consider free shipping thresholds: Encourage larger orders by offering free shipping above a certain amount
  • Set realistic delivery expectations: Communicate accurate delivery timeframes to customers
  • Optimize packaging: Use appropriate packaging to minimize shipping costs and reduce environmental impact
  • Track and analyze shipping costs: Regularly review your shipping expenses to identify opportunities for optimization