Frequently Asked Questions

We have drafted some frequently asked general questions about eCommerce. For pricing related Q&A, visit Billing & Subscription.

How is eCommerce different from other eCommerce platforms?

eCommerce includes all the essential conversion and automation tools directly accessible on the admin panel. You can also compare plans and learn more about Billing & Subscription.

Are there any transaction fees?

For our Free, Economy, Business, and Premium plans, there will be annual Gross Merchandise Value (GMV) limits of $0.5k, $15k, $60k, and $500k respectively for online sales.

Note that eCommerce doesn't impose transaction fees when using third-party payment gateways. However, you should review the pricing structure of those payment gateways.

What types of products can I sell on eCommerce?

You can sell physical products in your eCommerce store.

What payment methods are supported on eCommerce?

eCommerce supports Cash on Delivery and various leading global and location-specific payment gateways. Learn more about eCommerce's supported payment methods.

Can I use my own domain with eCommerce?

Yes, you can use your existing domain. We also provide a forever free biz.cyou subdomain to all stores when they sign up. Learn how to connect custom domain to eCommerce store.